Sobre el puesto
What youll do Strategic Market Mastery -Deeply understand the creative media landscape where advertisers agencies and media platforms intersect ensuring our technical solutions align with the broader ecosystem. -Apply an analytical mindset to specialize in the specific market Cape.io operates in staying ahead of trends to keep our clients competitive. -Build trust with demanding users by communicating transparently about responsibilities technical constraints and mutual commitments.
Product Technical Strategy -Align with the Creative Automation product team on technical feasibility translating complex client needs into clear actionable requirements. -Design solutions that balance the now and the next maintaining short-term momentum for the client while safeguarding the long-term stability and scalability of our platform. -Bridge the gap between Sales and Service Delivery by collaborating with the implementation and support teams to ensure a flawless transition for every new client.
Client Management Advisory - Act as a trusted technical advisor building and maintaining strong relationships with key clients through expert troubleshooting and strategic support. - Take ownership of leading and guiding verticals in adopting best practices and implementing new solutions tailored to their unique business needs. - Be the voice of the customer by gathering feedback on product performance and identifying areas for future improvement.
Sales Support Solution Engineering -Partner directly with the sales team to decode customer requirements and propose technical solutions for a perfect tailored product fit. -Master Cape.ios technical capabilities to effectively communicate product benefits address complex inquiries and provide the clarity needed to ensure customer satisfaction.
What youll bring -Experience 34 years in a similar mid-level role ideally within a digital marketing SaaS company or on the ad operations side of a media agency. -Domain expertise A strong background in paid social programmatic display and/or OLV buying. -Technical stack Proficiency with DSPs such as Google Marketing Platform (GMP) Amazon Adform The Trade Desk etc. -Communication Fluency in Spanish and English is essential.
You must be able to translate complex technical concepts into clear insights for non-technical stakeholders. -Analytical eager to learn An analytical mindset with the drive to specialize in our specific niche and stay curious about market shifts. -Relationship building Exceptional presentation skills and the ability to build long-term trust with high-stakes clients. -Problem solving Strong troubleshooting skills and the capability to manage multiple tasks and projects concurrently without losing sight of the deadline. -Collaborative spirit A natural ability to work seamlessly with both sales and product teams to achieve a common goal.