Customer Growth

Overview

In this role you drive profitable growth by managing accounts, pipelines, and cross-functional initiatives. You will coordinate with Sales, Marketing, Operations, and Business Units to translate opportunities into measurable results. The position emphasizes data-driven decision making, stakeholder collaboration, and ongoing transformation support. This is a hands-on role with exposure to business reviews, dashboards, and executive-level communication.

Compensaciones / Beneficios

• life insurance with Generali
• private health insurance with Cigna (employee funded)
• flexible compensation including meal vouchers and transport
• LinkedIn Learning for development
• Wellbeing program (Leap) with coaching
• Gympass access

Responsabilidades

• Support the development and execution of growth strategies and business initiatives
• Drive customer follow-up and opportunity management to maximize conversion and business performance
• Collaborate with Sales on account planning and growth opportunities
• Communicate value propositions and growth programs to stakeholders
• Engage with customers to support business development
• Maintain an accurate pipeline and opportunity tracking within CRM tools
• Monitor pipeline progression, status, and growth initiative execution
• Prepare business reviews, dashboards, and executive presentations
• Track KPIs, campaign results, risks, and opportunities with data quality and governance
• Coordinate cross-functional initiatives across Sales, Marketing, Operations, and Business Units
• Manage project plans, milestones, deliverables, and stakeholder follow-up
• Support implementation of new tools, processes, automation, and transformation initiatives
• Facilitate meetings and coordinate between stakeholders
• Build strong relationships with internal teams, customers, and partners
• Escalate risks and issues impacting growth objectives

Requisitos principales

• 2+ years in Business Development, Sales Operations, Account Management, or similar roles
• Strong customer and commercial focus
• Understanding of sales processes, pipeline management, and opportunity tracking
• Ability to identify opportunities and drive action plans
• Strong stakeholder management and presentation skills
• Experience collaborating with cross-functional teams
• Strong analytical skills turning data into insights
• Experience with CRM platforms and reporting tools
• Good knowledge of Excel, Power BI, PowerPoint, and Outlook
• Strong organizational skills with multiple priorities
• Proactive, results-oriented, and problem-solving mindset
• Adaptable with continuous improvement focus
• stakeholder management
• communication
• presentations
• CRM platforms
• Excel
• Power BI