24/7 Payments IT Operations Technician

Getnet Platforms in Madrid is seeking a Level 1 Operations Technician to monitor critical systems in the Payments Hub, perform initial incident analysis, and manage tickets. The role requires 2+ years in IT Operations and experience in 24/7 production environments.

The team emphasizes growth, collaboration, and belonging, with flexible and autonomous work styles. You will work with ServiceNow/Jira, contribute to process improvements, and participate in rotating shifts with a hybrid on-site