Sobre el puesto
OverviewAs Senior Change Management Specialist, you drive adoption for enterprise technology initiatives and AI-enabled transformations.
You will lead end-to-end change strategies, partner with senior sponsors, and guide global programs to achieve meaningful user outcomes.
You'll apply proven methodologies, shape adoption through communications, training, and engagement, and measure success with adoption metrics.
This role offers impact across cross-functional teams and a chance to advance organizational capability in a dynamic, innovation-driven environment.
Compensaciones / Beneficiosflexible and hybrid working options
14 weeks paid parental leave
insurance plans
retirement plans
wellbeing resources
global recognition programs
ResponsabilidadesBuild and maintain relationships with senior stakeholders and cross-functional partners to drive adoption
Develop and execute stakeholder engagement plans including mapping and readiness planning
Lead change management methodologies (Prosci, ADKAR) for technology and AI-driven transformations
Facilitate case-for-change discussions, impact assessments, and workshops to identify adoption risks and opportunities
Define, monitor, and report adoption KPIs using data and user insights to optimize outcomes
Design and deliver integrated adoption programs with communications, training, engagement, and reinforcement
Anticipate resistance and implement mitigation strategies to improve business readiness
Establish playbooks, standards, and knowledge-sharing to strengthen organizational capability
Requisitos principales7+ years of change management or related experience in complex global organizations
Strong expertise in Prosci and stakeholder management and impact assessment methodologies
Proven track record leading change initiatives for digital, technology, or AI-enabled transformations
Excellent facilitation and presentation skills for executive-level workshops
Strong analytical capabilities interpreting adoption metrics and user insights for decision-making
Ability to influence stakeholders in matrixed, multicultural environments
Excellent English communication skills for diverse audiences
Passion for AI and emerging technologies with experience in AI-enabled tools
Facilitation and presentation
Influencing and stakeholder management
Analytical thinking and data-driven decision making
Prosci
ADKAR
Stakeholder engagement